The Behaviorist

Coaching 101

“We’ve built a culture where it’s exciting to come to work every single day. It’s an atmosphere that is conducive for learning and to be successful.”
- Philadelphia Eagles Head Coach Doug Pederson
 
What does it mean to be a good coach? How do you move from a place of supervising and disciplining to one of listening, motivating, and inspiring? On this week’s episode of The Behaviorist, Kedren and Sarah review their coaching playbooks. Find out the difference between managing and leading, and how those two roles should not be pitted against each other, but rather work in tandem, like a good offense and defense. Learn what “Gold Mine” book on leadership Kedren and the entire Work Wisdom team are currently reading, as well as how to frame conversations to elegantly allow the other person to discover what power and creativity they already have within them. Fly, Eagles, Fly!  You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

The Peacemakers: Enneagram Type Nine

Enneagram type 9’s - The Peacemakers - are self-effacing, receptive, reassuring, and agreeable. They are generous, calm, and able to see all sides of an issue with a level head. Their desire to keep the peace can lead them to becoming complacent and indecisive. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by Jill Laskowitz, Attorney at Blakinger Thomas, and also an Enneagram 9. Jill shares how a 9’s ability to mediate and de-escalate tensions is a valuable skill in her chosen profession in the courtroom. Find out how Jill discovered that the “low energy” common for 9’s does not mean lack of drive or work ethic, but rather how 9’s can need to turn inward and need to remember to ask for help in making decisions. Spoiler alert: Marie Kondo is a 9’s best friend!  Jill and Kimberlee delve into the “why” of what 9’s do, and how learning more about this type’s deepest fears and motivators can lead to creating healthy habits and mindsets specific to this type. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Inclusive Leadership

How did an art museum in Baltimore make one small - but enormously radical - decision to challenge their inclusivity? What are the four stages on the inclusivity spectrum and how can a leader move through them? Study after study has shown that diverse teams outperform their competitors. But even the most diverse and equitable team is only as strong as their leader - and inclusive leadership is a skill that every manager can work to improve upon. On this week’s Behaviorist podcast, Jaime Arroyo chats with Xavier Garcia-Molina, teacher at La Academia Charter School, Co-Founder of  The Lancaster LGBTQ+ Coalition, and Council-Elect member of the Lancaster City Council. Xavier speaks candidly about growing up in the “limbo” of an immigrant - not feeling like he truly belonged among his Puerto Rican family or his white schoolmates. Xavier turned this uncertainty into drive, graduating from High School at 15 and finding his purpose - to serve those in need - while in college. His work as a school teacher, advocate, and civil servant are all guided by giving voice to those who have none. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Culture Meets Strategy For Breakfast

“Culture eats strategy for breakfast, lunch and dinner,” is a quote often attributed to Peter Drucker.  But what if culture didn’t eat strategy for breakfast? What if they had breakfast together? On this episode of The Behaviorist, Kedren sits down with Chloe Rich, Vice President of Brand Strategy ATOMIC, and Sam Bressi, President and CEO of the Lancaster County Community Foundation. These two leaders know firsthand how much culture shaping can change the trajectory of a business’s strategy and success. Listen to find out what the Ed Schein “Iceberg of Culture” model teaches us about the visible, invisible, spoken and assumed norms and values that shape an organization’s DNA. Find out what concrete practices Chloe and Sam have incorporated into their workplaces to ensure their innovative, creative cultures stay vibrant and present at every level of their organizations. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Shaping A Culture Of Empowerment

How did a simple question about making copies in the office lead Work Wisdom to a revolutionary understanding of empowerment? On this episode of The Behaviorist, Work Wisdom’s Sarah Colantonio and Kedren Crosby share a revealing conversation about how the company is working towards a culture of empowerment. Find out the subtle but critical difference between being held accountable for something, versus truly “owning it”. Listen to hear how Kedren arrived at the company’s “Big Question” for 2020 and how that shifts the locus of control in her decision making and delegating. There are four essential elements of an empowered culture in any workplace - does your organization stack up? You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

The Enthusiasts: Enneagram Type Seven

Enneagram type 7’s - The Enthusiast - are busy, fun loving, and inquisitive. Their unique energy can also be perceived as self-centered, scattered, or over-extended.  On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by Anna Kennedy, Executive Director of the Lancaster Osteopathic Health Foundation, and sculptor-artist Jonathan Colon. Anna and Jonathan, both proud, enthusiastic 7’s, share with listeners what makes being an Enthusiast fun, and what challenges they face with their “ball of energy” personality. They discuss the “why” of what 7’s do, and how learning more about this type’s deepest fears and motivators has led them to creating healthy habits and mindsets specific to their type. Find out how Anna faces her Fear of Missing Out, and why Jonathan is comfortable “jumping into the cold water” of uncertainty. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

High Performing Habits

What are high-performance habits? Hint: it’s not just waking up early or checking off a to-do list in a fancy notebook. On this episode of The Behaviorist, Work Wisdom’s Jaime Arroyo sits down with two exceptionally high performers: Doug Krane, Director of Account Management at ATOMIC Design, and Emma Parnham, COO of Atlee Hall, Attorneys at Law. These driven, determined leaders share their formulas for success, including mindset, intention, daily practices, and physical workplace environment. Find out how honing in on the “why” of what you do can lead you to a clear and steady focus on your day-to-day tasks and what these wise leaders would like to tell their 18-year-old selves, knowing what they know now.
. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Eight Is Great: An Enneagram Exploration

Enneagram type 8s - The Leader - self-confident, decisive, and direct - make strong, effective decision-makers. They can also be perceived as overbearing, intimidating, and confrontational...making them difficult bosses and colleagues. On this episode of The Behaviorist, Work Wisdom’s Kimberlee Peifer is joined by andculture’s Erin Deller and Burns Mechanical’s Dan Kerr - both 8’s - to talk about the fears, motivations, strengths, and challenges that this strong personality type faces within themselves and among others. They’ll discuss the “why” of what 8s do and how learning more about The Enneagram and their driving emotions and fears has broadened their self-awareness towards eureka moments of positive change. How can 8s redirect their passion for action to create space for others and grow as empathetic, patient communicators? What should others know about 8s to help them reach higher levels of behavior and thinking? 
You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Equity Club

Few things are as potentially scary and uncomfortable as uncovering your own deep-rooted biases. To discover, observe, and begin unpacking bias, a safe and confidential space needs to be created where individuals can share candidly and with no judgment. Equity Club is one such place. On this week’s podcast, we learn more about Work Wisdom’s Equity Club - a leadership accelerator for men that serves as a place to navigate gender inequity, grow skillful in managing their privilege, and make small changes in their behaviors to become an ally. Kedren is joined by two Equity Club members: Dave Koser, Director of Programs at Lancaster Community Foundation, and Josh Keene, Director of Schools for the School District of Lancaster. Listen to learn what each has gained from “figuring it out together.” Find out how powerful a safe space can be in creating structural and behavioral change to empower leaders to step up - regarding their behavior or those around them. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.

Next Gen Leadership

On this week's episode of The Behaviorist, Work Wisdom's Jaime Arroyo sits down with Leo Silva, Associate Director of Attollo, a rigorous college access and leadership program for underserved high schoolers. As a young leader in the organization, Attollo (Latin for "Rise Up") has served over 341 scholars in 7 school districts. 98% of Attollo Scholars are accepted to and attend a college or university. But Leo's story is more than these numbers. As a young child, his parents immigrated to the United States from the Dominican Republic, and he came to this country with a language barrier and the odds stacked against him. Despite all this, Leo has succeeded beyond his expectations of himself and is now pursuing his Master's degree in School Leadership with a focus on Educational Entrepreneurship from Harvard University. Leo is both an extraordinary mentor and a student. Learn how much resilience plays a role in nurturing young leaders and what non-traditional professional development methods can help you foster the next generation of brilliant minds. You can follow Work Wisdom on LinkedIn, Instagram, and Twitter at @workwisdom, and learn more at our website at https://www.workwisdomllc.com.